Which of the following is NOT a key component of Dynamics 365 Marketing?

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Prepare for the MB-220 exam with comprehensive flashcards and multiple choice questions. Each question includes detailed explanations to help you understand the Dynamics 365 Marketing system. Get ready to achieve your Microsoft certification!

In Dynamics 365 Marketing, the primary focus is on facilitating marketing efforts and managing customer interactions effectively. Key components of this module include marketing events, customer journeys, and lead management, all of which play vital roles in planning, executing, and analyzing marketing strategies.

Marketing events allow organizations to manage and promote events such as webinars or conferences, providing tools for registration and attendee management. Customer journeys enable marketers to design and automate the process of engaging with customers across various touchpoints, ensuring personalized experiences based on interactions and preferences. Lead management is essential for tracking and nurturing potential customers through the sales funnel, ensuring that leads are effectively converted into opportunities.

In contrast, supply chain management pertains to different functionalities aimed at optimizing the supply chain processes, such as procurement, production, and logistics. This aspect falls under a distinct area of Dynamics 365 that focuses on operational efficiency and inventory management rather than marketing activities. Therefore, it is not a key component of Dynamics 365 Marketing, making it the correct answer in this context.

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