Which action is necessary before using Dynamics 365 to ensure GDPR compliance?

To ensure GDPR compliance when using Dynamics 365, enabling GDPR features is essential. The General Data Protection Regulation (GDPR) establishes strict protocols for how data is collected, stored, and processed, specifically focusing on the rights of individuals regarding their personal information. Dynamics 365 provides a set of features designed to help organizations comply with these regulations.

By enabling GDPR features, organizations can access tools that assist in managing personal data, tracking consent, and updating privacy notices. This ensures that the organization has a robust framework for handling data in a compliant manner, helping to avoid potential fines and legal issues associated with GDPR violations.

While tracking consent-level changes and storing consent levels are important components of maintaining compliance, these actions fall within the broader category of what enabling GDPR features entails. Ultimately, without first enabling these dedicated features in Dynamics 365, organizations cannot effectively deploy strategies for compliance, making this action a critical step.