What is one of the first steps you should take to comply with European privacy requirements in Dynamics 365?

To comply with European privacy requirements, particularly the General Data Protection Regulation (GDPR), enabling GDPR features in Dynamics 365 is a crucial first step. This action sets the foundation for handling personal data in accordance with the legal requirements, ensuring that the system is equipped to manage consent, data subject rights, and compliance reporting.

Enabling GDPR features activates functionalities that allow you to collect and manage consent from your contacts effectively. This includes maintaining records of consent, tracking how and when consent was obtained, and ensuring that proper processes are followed for data handling and privacy.

Although configuring contact records for consent and managing consent levels are important parts of GDPR compliance, they typically come after the initial enabling of the related feature set. Viewing consent-level change tracking, while valuable for ongoing compliance and auditing purposes, is also dependent on having the GDPR functionality active in the system.

Thus, starting with enabling GDPR features ensures that all subsequent actions align with the necessary legal frameworks and operational guidelines.